NAVIGATING COMMUNICATION DYNAMICS: COUNSELOR-RESIDENT INTERACTIONS IN THE AFTERCARE PHASE AT SEKAR MAWAR REHABILITATION CENTER
DOI:
https://doi.org/10.34010/icobest.v7i.583Keywords:
communication process, counselors, residents, aftercare phase, drug rehabilitation centerAbstract
This research explores the communication process between counselors and residents during the aftercare phase at the Sekar Mawar Drug Rehabilitation Center. This study mainly uses the qualitative research method of in-depth interview, combined with the observation. Employing a qualitative descriptive research design, the study focuses on primary and secondary communication processes, as well as communication patterns. Utilizing purposive sampling, four participants, including two residents and two counselors, were selected from the center. Data collection methods comprised library research, in-depth interviews, observation, documentation, and online data tracking. Data analysis involved collection, reduction, presentation, and conclusion-drawing. Findings reveal that communication occurs through oral, written, and visual means, with communication patterns including one-way, two-way, and multi-way communication. The study concludes that communication between counselors and residents at Sekar Mawar is conducive and multidirectional. Suggestions include counselors maintaining consistent responsibilities, and further research on long-term effects and monitoring. This study contributes to understanding effective communication processes in drug rehabilitation settings, emphasizing the importance of continued research and monitoring