TOURISM SERVICES IN PURWAKARTA DISTRICT BASED ON OGAN LOPIAN APPLICATION

Abstract

The purpose of this research is to analyze the tourism service model in Purwakarta Regency based on the Ogan Lopian application. This research method uses a literature review with a qualitative approach. The results of this research show that tourism services based on the Ogan Lopian application have increased the accessibility of public services, reduced bureaucracy, and made it easier to interact with local governments. The public can quickly access information and provide feedback through this platform. The conclusion is that tourism services in Purwakarta Regency based on the Ogan Lopian application can increase the efficiency and effectiveness of tourism services in Purwakarta Regency. The positive impacts involve increasing community participation, transparency and accountability of local governments. It is hoped that the impact of this research can provide guidance for other local governments in adopting and implementing application-based tourism service models. In this way, it is hoped that it can create a government that is more responsive, efficient and better serves the needs of the community